Services Billing Analyst

Aderant is seeking a Services Billing Analyst.

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology.

At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength.

The Billing Analyst will be responsible for timely billing of all Professional Services based on opportunities/accounts in Salesforce and OpenAir. This is a full-time, permanent position located in our Corporate Headquarters (located in Atlanta).

• Review Professional Services projects in OpenAir.
• Approve Invoices in OpenAir and prepare invoices in Intacct for delivery.
• Edit and update the Salesforce customer database and assist with account support.
• Research issues raised by customers related to their projects and resolve discrepancies.
• Ensure timely invoicing to terms laid out in the Statements of Work and/or Change Orders.
• Research & maintain monthly reconciliations to management for approval.
• Assist with month end closing and annual audit(s).
• Perform Professional Services-related analysis as requested by executive leadership or financial management.
• Process monthly maintenance renewals and approve sales opportunities in Salesforce for legacy products
• Other responsibilities and additional ad hoc requests as necessary.

• Bachelor’s degree in Accounting or related field required.
• Relevant Experience: Recent graduate to three years in Accounting or Billing roles.
• Strong interpersonal and communication skills.
• Customer service orientation (both internal & external) and ability to successfully deal with questions and resolve issues.
• Absolute integrity and the use of good judgment to handle confidential duties, tasks & information.
• Extremely detail oriented.
• Good time management skills and ability to meet critical deadlines.
• Ability to learn quickly.
• Attention to detail.
• Problem-solving skills.
• Strong Microsoft Office Suite (Excel, Word, Outlook) experience. Knowledge of Salesforce, Intacct or OpenAir is a plus.
• Integration of merged & acquired businesses is a plus.
• Software industry experience a plus.